Shipping policy
Last Updated: August 2026
At Cheervivi, we are committed to providing reliable and efficient shipping solutions for jewelry brands, retailers, wholesalers, and creative businesses worldwide.
We work with trusted logistics partners to ensure your orders are processed safely and delivered on time.
1. Order Processing Time
All orders are carefully inspected, packed, and prepared before shipment.
Standard Orders
Processing time:
1-3 business days
after payment confirmation.
Wholesale & Bulk Orders
For larger orders, customized products, or OEM projects:
Processing time may vary depending on:
- Order quantity
- Product availability
- Custom requirements
- Packaging needs
Our team will provide an estimated production and shipping schedule after order confirmation.
2. Shipping Methods
We offer worldwide shipping solutions through reliable international carriers.
Available shipping methods may include:
- Express Shipping
- Standard International Shipping
- Air Freight
- Sea Freight (for large wholesale orders)
The recommended shipping method depends on:
- Destination country
- Order size
- Delivery requirements
- Budget preferences
3. Estimated Delivery Time
Delivery times vary depending on destination and shipping method.
Typical delivery estimates:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7-15 Business Days |
| Canada | 8-18 Business Days |
| Europe | 8-20 Business Days |
| Australia | 10-20 Business Days |
| Other Countries | 10-30 Business Days |
Please note that delivery times are estimates and may vary due to customs clearance, holidays, weather conditions, or carrier delays.
4. Wholesale Shipping Solutions
For wholesale customers and bulk orders, Cheervivi provides flexible shipping options.
We support:
✔ Small business orders
✔ Large quantity shipments
✔ Retail inventory replenishment
✔ Distributor shipments
✔ International wholesale logistics
Our team can recommend the most cost-effective shipping method based on your order requirements.
5. Tracking Information
Once your order has been shipped, tracking information will be provided via email.
You can use the tracking number to monitor your shipment status.
Please allow 24-72 hours for tracking information to become active after shipment.
6. Customs & Import Duties
International orders may be subject to customs fees, import taxes, or duties depending on the destination country.
These charges are the responsibility of the buyer unless otherwise agreed.
Cheervivi is not responsible for delays caused by customs inspections or clearance procedures.
7. Address Accuracy
Customers are responsible for providing accurate shipping information.
Please carefully check:
- Recipient name
- Shipping address
- Postal code
- Contact information
If incorrect shipping information causes delivery failure, additional shipping costs may apply.
8. Damaged or Missing Packages
We carefully inspect all products before shipment.
If your package arrives damaged or items are missing, please contact us within:
7 days of delivery
Please provide:
- Order number
- Photos of damaged packaging
- Photos of products received
Our team will review the issue and provide a suitable solution.
9. Contact Us
If you have questions regarding shipping, wholesale orders, or international delivery, please contact our team.
Email:
Business Hours:
Monday - Friday
9:00 AM - 6:00 PM
Reliable Global Jewelry Supply
Cheervivi is dedicated to providing professional wholesale jewelry supply solutions with reliable production, quality control, and worldwide shipping support.
Your trusted partner for jewelry-making supplies worldwide.